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FAQs

Frequently Asked Questions

  • Do you charge a call out fee? - No, not as a general rule. However, a charge may apply if excessive distances are involved but these would always be agreed with you beforehand.
  • Do you carry out free quotes? - Yes we have never charged to carry out a quote.
  • We are interested in obtaining a quote but are not quite ready to have the work done. - All of our quotes are valid for 1 month with a lot of customers booking in advance.
  • Will your quote represent how much we will have to pay? - The price on our quote is the amount you pay for the work listed - we do not change the cost for the work quoted.
  • Can you provide any local references? - We have a list of customers that are happy to give references should you wish. These include commercial and domestic customers for all sorts of big and small jobs.
  • I live in a village miles from you - will you travel to me? - We cover a very wide ranging area as travelling is not an issue and so currently have customers in:-
    • Staffordshire
    • Derbyshire
    • Shropshire
    • West Midlands
    • North Warwickshire
    • South West Nottinghamshire
Other areas can be covered according to the specifics of each individual job so call us for more details.