Frequently Asked Questions

• Do you charge a call out fee? - No, not as a general rule. However, a charge may apply if excessive distances are involved but these would always be agreed with you beforehand.

• Do you carry out free quotes? - Yes we have never charged to carry out a quote.

• We are interested in obtaining a quote but are not quite ready to have the work done. - All of our quotes are valid for 1 month with a lot of customers booking in advance.

• Will your quote represent how much we will have to pay? - The price on our quote is the amount you pay for the work listed - we do not change the cost for the work quoted.

• Can you provide any local references? - We have a list of customers that are happy to give references should you wish. These include commercial and domestic customers for all sorts of big and small jobs.

• I live in a village miles from you - will you travel to me? - We cover a very wide ranging area as travelling is not an issue and so currently have customers in:-
  • Staffordshire
  • Derbyshire
  • Shropshire
  • West Midlands
  • North Warwickshire
  • South West Nottinghamshire

Other areas can be covered according to the specifics of each individual job so call us for more details.